Microsoft Dynamics 365 Customer Voice

  • Overview

Feedback-driven customer voice

Dynamics 365 Customer Voice is a powerful enterprise feedback management tool designed to help businesses collect and act on real-time customer feedback. Integrated with the broader Dynamics 365 ecosystem and built on Microsoft Forms, this solution allows you to gain deep insights into customer preferences and satisfaction, enabling data-driven decisions that improve customer experiences and drive growth.
Quick setup
Allows teams to create and distribute surveys easily with minimal setup.
Simplifies feedback collection with a user-friendly design.
Helps gather timely insights, keeping businesses in touch with customer needs.
Data-driven decisions
Converts survey responses into valuable insights for improving services.
Provides a clear view of satisfaction metrics and customer trends.
Identifies areas for improvement, helping address customer concerns proactively.
Robust data protection
Secures sensitive customer data with Microsoft’s comprehensive security standards.
Meets high compliance standards, protecting data across various industries.
Builds trust by safeguarding customer information with industry-leading security measures.