Microsoft Dynamics 365 Commerce

  • Overview

Elevating Your Retail Experience

Microsoft Dynamics 365 Commerce empowers businesses with intelligent, integrated retail solutions designed to foster lasting relationships and streamline operations. With its advanced tools and seamless omnichannel capabilities, Dynamics 365 Commerce strengthens brand engagement and delivers exceptional customer experiences across all retail platforms.
Consistent customer experience
Provides a seamless experience across online, in-store, and mobile channels.
Enhances brand loyalty by ensuring cohesive interactions across touchpoints.

Centrally manage promotions and discounts across all retail channels using accurate, real-time omnichannel sales and cost data.

Increase Conversion with Copilot

Provides personalized recommendations to improve upselling and cross-selling with Copilot.

Easily authorize and capture payments around the world using native integration with the Adyen payment gateway service.

Anticipates needs and providing intelligent contextual products through Azure AI Search. 

Commence and journeys

Easily orchestrate personalized multichannel journeys by using Commerce with Dynamics 365 Customer Insights.

Create AI-powered chatbots that resolve common issues and answer questions 24 hours a day using Microsoft Copilot Studio.

Guides customers through a connected journey, increasing satisfaction and engagement.
 

Providing a comprehensive suite of ERP, CRM, cloud, and automation solutions tailored to diverse needs.

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