Microsoft’s cutting-edge technology has provided us with software that integrates CRM and ERP into a single efficient, consistent, and easy-to-use solution.
Let’s look at how CRM, ERP, and Dynamics 365 will make your life easier so you can see just how revolutionary this is.
1-Are you curious about what Dynamics 365 provides?
To address all of your potential challenges, Microsoft has considered everything from Office 365 integration to hosting in its well-known cloud, Azure.
Microsoft Dynamics 365 integrates easily with other Microsoft solutions as well as a wide range of third- party applications such as web portals, business intelligence apps, and ERP systems.
This integration enables B2B and enterprise businesses to complete their work using Microsoft’s tools and resources. The power of Dynamics 365 combined with the necessary business applications that can be integrated simplifies end-to-end business process management.
Dynamics 365 will consolidate all of your business systems and provide easy access so that you can collaborate from anywhere. Providing you with the advantage of having ERP, CRM, Business Intelligence (BI), IoT, and everything else in one place – the cloud.
2-Combining ERP and CRM with Microsoft Dynamics 365
Dynamics CRM can help you convert customers and increase profits. By putting all of the information together in its amazing database, facilitating your workflow by creating a shared space, and keeping track of your company’s customer relationships, you’ll be able to make informed follow-ups with your customers and build outstanding deals.
Although this all sounds great for all types of businesses, what about resource planning, inventory management, and the rest of the business processes? We are all aware that a business owner’s difficulties do not end with the customer relationship.
As a result, an ERP appears and comes to solve all of the problems. ERP is yet another fantastic, almost surreal, business solution for capital management.
CRM and ERP will collaborate to overcome any obstacles.
Naturally, Microsoft has its own ERP system, Dynamics NAV, which is a versatile solution that is easy to use and easily integrates with Microsoft Dynamics 365.
3-So, how does it all connect to Dynamics 365, from a CRM to an ERP?
Many of you may find yourself in a situation where you require both a CRM and an ERP. A company has a lot on its plate, from customer service to inventory management, and a little help is always appreciated to make any company run smoothly.
By combining CRM (Microsoft Dynamics CRM) and ERP (Microsoft Dynamics NAV) under one roof. They will not only work and communicate using the same interface, but they will also be one piece of software that shares data, customers, and processes. Everything is essentially just a click away, so you won’t have to open and close multiple applications to get what you want.
This is significant because application collaboration is one of the industry’s most difficult challenges. This issue, which occurs when most CRMs merge with an ERP, has been completely eliminated by Microsoft Dynamics 365.
Nothing can stop today’s business owners from envisioning their great future with the help of our XEETEK expert team, thanks to a plethora of apps, uninterrupted workflows, and automation where it matters most.
Original source: Xeetek team